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Google Fiber Set Up Instructions

  • Ensure that the FiberJack box (small white box) Fiber network box (larger black box) are plugged into power.
  • Visit
  • When prompted, enter your address as 1849 N Freedom Blvd Provo, UT 84604. Don’t forget to specify your apartment number.
  • Follow the prompts, select “1 Gig” service and do not select any add-on services.
  • When prompted, log in with an existing Google account.  Although a roommate may volunteer to login with their personal account, a new account should be created since all roommates will share this login.  
  • Follow the instructions to name your Wi-Fi network and create a unique password to your Fiber account.
  • Wait about 20-30 minutes. If setup was done correctly, your FiberJack box should show a solid blue light and your Wi-Fi name should appear in a search for available Wi-Fi networks from your mobile devices.
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1849 Freedom Blvd 200 W,
Provo, UT 84604


(801) 377-1511

Office Hours

Mon – Fri: 9am – 6pm
Sat: 10am – 2pm
Sun: Closed